• Food & drinks

• Premium Cruising: 1.5 to 2 hours (depending on selected time) of smooth sailing on a modern, luxury catamaran from Al Seef to Dubai Festival City and back.
• The Grand Buffet: Full access to an all-you-can-eat, authentic Arabic buffet featuring a wide selection of freshly prepared vegetarian and non-vegetarian dishes.
• Welcome Reception: Traditional hospitality upon boarding, including refreshing welcome juices and dates.
• Unlimited Beverages: Free-flowing branded soft drinks, mineral water, traditional tea, and coffee served throughout the entire journey.
• Live Entertainment: A mesmerizing, high-energy live Tanoura dance performance.
• Atmosphere: Relaxing background music (English, Arabic, and Hindi) perfectly curated for the cruising experience.
• Premium Service: 5-star standard hospitality from our professional, highly trained international crew.
• Dual Decks: Access to both a fully air-conditioned, panoramic lower deck and a breezy, open-air upper deck.
• Restrooms: Pristine, fully equipped, and separate toilet facilities for men and women located on board.
• Designated Smoking Area: A dedicated smoking zone is strictly available on the open-air upper deck only, ensuring comfort for all guests.
• Viewing Areas: 360-degree viewing balconies for uninterrupted skyline photography.
• Safety: State-of-the-art marine safety equipment and life jackets on board, compliant with all UAE maritime regulations.

• Alcoholic Beverages:(Note: This is a dry cruise).
• Souvenir Photos: Available for purchase on board.
• Hotel Transfers: Pick-up and drop-off are not included in the standard ticket (guests must meet directly at the Al Seef departure lounge).

• Stroller / pram accessible
• Accessible for those with limited mobility
• Infant seats available
• Public transportation nearby
• Accessible for those with limited eye sight

Timing & Arrival Logistics

• Boarding Time: Boarding begins exactly 30 minutes prior to your scheduled departure time. Please arrive early to ensure a seamless check-in and to secure your preferred seating. Late arrivals will be considered a no-show.
• Traffic Warning: Evening traffic around the historic Al Seef and Bur Dubai districts can be heavy. Please factor in extra travel time if you are arriving by taxi or driving.
• Location: The cruise departs from the Al Seef waterfront. A precise Google Maps pin and direct WhatsApp contact number will be provided immediately upon booking confirmation for easy navigation.

Dress Code & Etiquette

• Attire: Smart casual is recommended. While there are no stringent restrictions, extremely informal attire such as beachwear, flip-flops, and very short shorts are not permitted. Please dress respectfully in accordance with UAE culture.
• Evenings on the Water: The open-air upper deck can get breezy during the winter months. We recommend bringing a light jacket or sweater for evening sailings.

Policies & Requirements

• Identification: Please carry a valid digital or physical copy of your Passport or Emirates ID, as it may be required for verification.
• Child Policy: Infants below 3 years of age sail completely free of charge. Children aged 3 to 11 require a child ticket.
• Weather Conditions: All cruises are subject to favorable weather conditions. In the rare event of a cancellation due to unsafe weather, you will be offered an alternative date or a full refund.
• Holy Month of Ramadan: During the Islamic holy month, live entertainment (such as the Tanoura dance) may be restricted or unavailable in compliance with UAE government regulations.

Accessibility

• Mobility: While our crew is always available to assist, please contact us prior to booking if you require specific wheelchair accessibility, so we can ensure the proper arrangements are made for boarding.

• Your E-Ticket: A digital copy of your Bókun/booking confirmation on your mobile phone is perfectly fine. There is no need to print it unless you prefer to.
• Valid Identification: A physical or digital copy of your Passport or Emirates ID. This is a standard UAE maritime requirement for all passengers boarding commercial vessels.
• Payment Method: A credit card or cash if you wish to purchase optional souvenir photographs during the cruise.
• A Light Jacket (Seasonal): If you are sailing during the winter months (November to March), we recommend bringing a light sweater or jacket for the open-air upper deck.