Privacy Policy

Protecting your Personal Data is a priority for Great Value Tourism. We use your Personal Data solely within the scope of applicable legal regulations, including the UAE Personal Data Protection Law and the EU General Data Protection Regulation ("GDPR"). This policy outlines how we process your Personal Data when you use our automated booking services, website, and tour packages.

I. Controller and Contact

The Controller responsible for processing your Personal Data when you use our services is:

Controller: GREAT VALUE IN BOUND TOURISM L.L.C S.O.C Address: Office No. 208-101, Al-Khabisi, Dubai, 1111, United Arab Emirates Contact Email: info@greatvaluetours.com Contact Phone: +971 526 157 829

Please note that any data processing by third-party Activity Providers (e.g., specific catamaran operators or Sri Lankan destination management companies) in connection with a booked activity is subject to that provider’s own privacy policy.

II. Data Processing Activities

1. Automated Data Collection

When you visit the Great Value Tourism website, we automatically collect the following information to ensure the proper operation and security of our platform:

  • URL of the accessed page and IP address
  • Date, time, and latency of the network connection
  • Information about your device, browser, and language settings
  • Information about clicks and pages shown to you

2. Booking Activities and Tour Packages

When you book a Dubai desert safari, a city tour, a catamaran cruise, or a tailored Sri Lanka package, we collect the data required to organize and fulfill your automated booking.

  • Data Collected: First and last name, billing address, email address, telephone number, booking date, and number of participants.
  • Travel Requirements: For specific outbound packages to Sri Lanka, we may also require passport details or identification to process visas or hotel bookings.
  • Legal Basis: We process this data to provide our services to you and fulfill our contract (Art. 6 para. 1 lit. b GDPR).

3. Customer Service

If you contact us via info@greatvaluetours.com or by phone, we process your name, contact details, and booking number to handle your inquiry.

  • Note: We use [Insert your Customer Service Software, e.g., Zendesk / Freshdesk] to manage inquiries. Your data may be processed on their secure servers.

4. Payments

To facilitate our instant booking system, we offer secure online payment methods.

  • Credit Card Payments: We use [Insert your Payment Gateway, e.g., Stripe, Network International, or Payfort]. We do not have access to or store your full credit card number; we only receive confirmation of the payment and the last four digits of the card.
  • Legal Basis: This processing is necessary to fulfill our contractual obligations.

III. Data Sharing and Third-Party Providers

To provide you with seamless travel experiences, your Personal Data may be shared in the following circumstances:

  • Activity Providers: We transfer necessary booking information to the local operators conducting your tours (e.g., the specific safari camp in Dubai or our DMC partners in Sri Lanka).
  • Service Providers: We use third-party tools for website hosting [Insert Host, e.g., AWS or GoDaddy], email communications [Insert Email Tool, e.g., Mailchimp], and analytics [Insert Analytics Tool, e.g., Google Analytics]. These processors are contractually obligated to treat your data securely.
  • Legal Compliance: We may disclose data to UAE law enforcement or regulatory authorities if required by law.

IV. Cookies and Tracking Technologies

We use "cookies" to optimize our website and execute our marketing strategy.

  • Strictly Necessary Cookies: Required for our automated booking checkout to function.
  • Analytical & Marketing Cookies: Used to track website usage and deliver relevant advertising. You can manage your cookie preferences at any time by clicking "Cookie Settings" in our website footer.

V. Your Rights as a Data Subject

Depending on your jurisdiction, you have specific rights regarding your Personal Data:

  • Right of Access: You can request information about the Personal Data we hold about you.
  • Right to Correction: You can request that we correct inaccurate data.
  • Right to Erasure: You can demand the deletion of your data once it is no longer required for the booking or by law.
  • Right to Withdraw Consent: You can unsubscribe from our marketing newsletters at any time.

To exercise these rights, please email us at info@greatvaluetours.com.

VI. United States Residents’ Rights (CCPA/CPRA)

If you are a resident of California or other applicable US states, you have the right to request access to the specific pieces of personal information we have collected about you over the past 12 months.

  • No Sale of Data: Great Value Tourism does not "sell" your personal information for monetary value.
  • Opt-Out of Sharing: You may opt out of the sharing of your data for cross-context behavioral advertising by managing your cookie preferences.



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